Frequently Asked Questions

How do I place an order?

You can order by phone, fax, email, or stop by our location at 1720 S. Presa, San Antonio, Texas 78210

Can I get a free quote?

Yes! Quotes are always free. Click here to submit your information and receive your FREE Quote.

How do I pay for my order?

You can pay for your order by check, cash, or credit card (MasterCard, Visa).

What is the turnaround time for printed or embroidered shirts?

It usually takes 7 to 10 business days to print or embroider your order after artwork approval. We are flexible and will work with you if you need to rush your order sooner.

What type of file can I submit?

We accept the following file formats: CDR, EPS, AI, TIF, PSD, PDF, JPEG, BMP, GIF Be sure to convert type to paths or outlines, or supply the font used. Artwork can be emailed to us at Please be sure to include your name and order information with your email so we can reference your order.

What is the minimum for printing or embroidery orders?

There is no minimum!

Will I see a Proof?

All orders will receive a color proof of the design via email. A paper color proof is available upon request.

Do you have artwork charges?

Artwork is free for all order! Branded T's has an in house art department so we don't have to contract artwork from anyone else. Therefore we are able to take care of all artwork needs in a timely, cost effective manner.